Multiple reports of a lack of meaningful information about the delays and cancellations for stranded passengers suggest the situation was not handled as well as it could have been.
According to AirHelp Global Airline rankings for 2019 - which ranks airlines in terms of service quality, flight timeliness and customer complaints handling - American Airlines, currently ranks second in...
BA data breach was enabled by poor security arrangements.
Thomas Cook has arranged a £300 million bank loan which is conditional on the company selling its airline so it can pay down its debts.
Air France has outlined plans to reduce its short-haul capacity, which in recent times has seen its domestic airline Hop! lose ground to discount carriers EasyJet and Ryanair.
Under pressure Boeing has admitted the company knew about problems with 737 Max jet airliner before fatal crashes occurred.
By moving away from the low-cost segment of the business and concentrating more on premium and business customers the company should be able to recoup profits.
If JetBlue can offer competitive prices without compromising too much on the quality of service business fliers expect, the company stands a good chance of being successful,
The standard bearer of the low-cost long haul model had to ground all 18 737 MAX 8 aircraft in its fleet following the Ethiopian Airlines disaster in March.
Flybmi operated 29,000 flights last year with 522,000 passengers but was unable to reverse a lengthy series of financial losses.
