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Speed Not Only Attribute Consumers Looking for in Future Broadband Services, Experts Say

’The industry needs to get off its speed fixation.’

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WASHINGTON, June 29, 2023 – The future of broadband should not be viewed with only speed in mind, but other attributes that consumers are increasingly looking for, said panelists at a Broadband Breakfast Live Online event Wednesday. 

Network attributes like reliability, in-home Wi-Fi, resiliency, security and latency will play an increasingly important role in consumer demand, said Jason Livingood, vice president of technology policy, products and standards at cable company Comcast. 

“The industry needs to get off its speed fixation,” agreed Dan Grossman, senior analyst at semiconductor analyst TechInsights. “Fiber wins on reliability, latency, consistency, and brand image.” He argued that providers should be using those metrics for brand positioning rather than speed claims, as it is no longer “all about speed.” 

“Who needs [multiple Gig speeds]? Who could possibly use it?” said Grossman. Most people who buy these speeds are “wasting their money,” he argued. 

Photo of Dan Grossman

Nokia rolled out a 25-gigabit symmetrical PON in January. A PON service can support multiple clients from a single router by splitting a fiber-optic strand from an optical line terminal. It differs from an active optical network which dedicates each end user their own fiber line by an electrically charged switcher that manages the signal distribution from the fiber line to service the end destinations. 

Despite Nokia representatives claiming that deploying 25G PON is ideal for providers that want to provide customers with 10G or higher speeds and ensure future applications will be supported by their networks, Grossman argued that it will be years before 25-gig services are needed.  

American providers are ahead of global efforts on deploying XGS-PON which delivers 10G symmetrical speed, said Grossman. He predicts that 10G will be the solution to small business and residential fiber for the foreseeable future. 

Although household internet traffic continues to grow, the annual rate of growth is slowing, claimed Grossman. This means that there is an expanding gap between what consumers pay for and what they will need and use, he claimed. 

“Increasing capacity was a proxy for improving the quality of the customers” for several decades, said Livingood. He claimed that the country is at the point of diminishing returns for extremely high-capacity levels.

Our Broadband Breakfast Live Online events take place on Wednesday at 12 Noon ET. Watch the event on Broadband Breakfast, or REGISTER HERE to join the conversation.

Wednesday, June 28, 2023 – The Future of Ultra High-Speed Connectivity

Over the last several years, rapid technological advances have brought dramatic increases to home internet speeds. Fiber-to-the-home is often heralded as the gold standard for fast, future-proof broadband. How are fiber technologies evolving to adapt to ever-higher capacity? What about alternative technologies besides fiber, both wire-based and wireless? How are these technologies supplementing the fiber-driven future of ultra high-speed connectivity?

Panelists

  • Gary Bolton, President and CEO, Fiber Broadband Association
  • Jason Livingood, Vice President of Technology Policy, Products and Standards, Comcast
  • Dan Grossman, Senior Analyst, TechInsights
  • Drew Clark (moderator), Editor and Publisher, Broadband Breakfast

Panelist resources

Gary Bolton serves as president and CEO of the Fiber Broadband Association — the largest trade association in the Americas dedicated to all-fiber-optic broadband. With more than three decades in the telecom industry, Bolton joined the Fiber Broadband Association as president and CEO in 2020 after serving on the association’s board as vice chairman, treasurer and vice chairs of public policy and marketing committees. Prior to taking the leadership role at the Fiber Broadband Association, Gary spent 11 years at ADTRAN serving as vice president of global marketing and government affairs. Gary has been highly involved in Washington, particularly on FCC and Congressional proceedings and international trade issues.

Jason Livingood serves as vice president of technology policy, products and standards at Comcast. As part of this role, he coordinates Comcast’s efforts to develop open standards, spur research and development by leading the Comcast Innovation Fund and engaging with universities around the world, apply research and standards to initiate new network and services’ concepts, and engage with governments, regulators and other external key stakeholders. Jason joined Comcast in 1996 to help the company launch high-speed Internet services and has also been instrumental in the creation and launch of Comcast’s business class internet services, Xfinity Voice, Xfinity Home and Xfinity WiFi.

Dan Grossman has a wealth of expertise in fixed networks, both as an industry analyst and as a technologist. His engineering background and mindset combined with his business acumen gives him unique insight into the interplay between use cases, technology, and business strategy. At TechInsights, his focus is on research and client services in the fixed services and equipment market, including fiber-to-the-premises, fixed wireless access and optical networks, from both the service provider and vendor perspectives. Prior to TechInsights, Dan was principal at his consulting firm, NetAccess Futures, a contributing analyst at Heavy Reading and an associate at Interisle Consulting Group.

Drew Clark (moderator) is CEO of Breakfast Media LLC. He has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.

Image by SerPhoto/Adobe Stock used with permissio

WATCH HERE, or on YouTubeTwitter and Facebook.

As with all Broadband Breakfast Live Online events, the FREE webcasts will take place at 12 Noon ET on Wednesday.

SUBSCRIBE to the Broadband Breakfast YouTube channel. That way, you will be notified when events go live. Watch on YouTubeTwitter and Facebook.

See a complete list of upcoming and past Broadband Breakfast Live Online events.

Contributing Reporter Teralyn Whipple, who joined Broadband Breakfast in 2022, studied marketing at Brigham Young University. She has reported extensively on broadband infrastructure, investments and deployment. She has also headed marketing campaigns for several small companies.

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12 Days of Broadband

12 Days: In 2023, a Rising Tide of Open Access Networks

Open access networks can be better understand through the 7-layered Open Systems Interconnection model.

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Illustration by DALL-E

December 28, 2023 – Open access networks in 2023 saw signs of change as major telecom players, including AT&T and T-Mobile, dipped their toes in the market – and smaller competitive and municipal players also continued strong.

The collaboration known as the Gigapower joint venture, forged between AT&T and private equity investment giant BlackRock in May, lent new legitimacy to the open access approach, which separates the provision of broadband services from the network operator.

Another major operator venturing into the space is T-Mobile, which is set to become the primary tenant in a recently established $500 million partnership between Tillman FiberCo and private equity firm Northleaf Capital Partners.

The joint venture will allow T-Mobile to offer fiber Internet services to customers in markets across Arizona, Colorado, Florida, Nevada and Texas, all without investing a dime in the infrastructure.

In an industry long characterized by a preference for vertically-integrated ownership and control, incumbent providers are pivoting towards a model that emphasizes sharing networks.

What are open access network?

In an open access network, broadband infrastructure is owned by one entity, which can be either a public or a private entity and is often operated by a separate network operator. The network operator leases or shares the infrastructure with multiple retail internet service providers.

One can think of an open access network as a real-world implementation of the 7-layered Open Systems Interconnection model by the International Organization for Standardization. The OSI model is a broader construct for understanding the physical layer, data link layer, network layer, etc., in internet networking.

However, understanding the basics of the “layer cake” approach helps conceptualize the unique business and technical dimensions behind open access networks.

In an important contribution to this discussion, Broadband Breakfast’s Digital Infrastructure Investment Summit on December 5 demonstrated exactly how many forms open access networks can take. After a keynote presentation on the “Past and Future of Open Access Networks” by COS Systems Mikael Philipsson, a panel delved into diverse perspectives on such networks in the U.S.

The panel emphasized the differences and variations in several last-mile broadband deployments, including those of SiFi Networks, UTOPIA Fiber, Google Fiber, municipalities like the Eastern Shore of Virginia Broadband Authority and what panelists called the “utility lease model.”

In other sessions at the summit, panelists voice the belief that shared infrastructure is poised to become more common in broadband networks.

Regarding the AT&T-BlackRock joint venture of Gigapower, AT&T President of Broadband and Connectivity Initiatives Erin Scarborough highlighted scalability as a pivotal factor guiding AT&T’s choices, speaking at a Broadband Breakfast Live Online event in September.

Although Scarborough emphasized AT&T’s preference for the ownership model, she noted the agreement will allow the company to expand outside its traditional footprint.

“The model used by the joint venture will make sense to other ISPs, gain a lot of traction, and help break down historical biases telecos have had about not controlling all the assets,” predicted Gigapower CEO Bill Hogg during the event.

T-Mobile CEO Mike Sievert has also publicly acknowledged potential network capacity limitations for the company’s fixed wireless access service. At a conference in San Francisco in September, he said the open access model offers a “capital-light way to enter [the fiber] business and take advantage of [T-Mobile’s] embedded customer base and fantastic brand.”

Traditionally pioneered by municipalities

The large telecos appear to be displaying a newfound openness in their approaches to achieving growth. However, the open access model has historically been pioneered by  municipalities, city-owned utilities, and cooperatives in the U.S.

Founded by a consortium of 11 Utah cities in 2004, UTOPIA Fiber expanded its fiber footprint across five cities in Utah this year. UTOPIA now offers its 10 Gigabit services to residents in 19 cities spanning four states. The government organization completely funds the open access builds and network operations through subscriber revenue.

The acceptance of open access might gain new traction through the Washington state legislature. This year, a bill would require all state funding from the federal Broadband Equity Access and Deployment program, nearly $1 billion, to be used to build open-access networks in the state. The bill did not pass in 2023, but 14 of Washington’s 28 Public Utility Districts are committed to deploying citywide open access networks to improve access to telecommunications services. Initiatives like the one to build countywide dark fiber led by the Lewis County PUD are happening across the state.

In Vermont, 22 communities partnered with Great Works Vermont Internet to build open access fiber that is expected to serve 30,000 locations.

A number of city’s collaborated with SiFi Networks this year to announce citywide open access fiber builds. The company set an ambitious goal to pass 40,000 homes per month in early 2023.

For example, the network in Placenta, California will see 20,000 homes, businesses and institutions served by open access, alongside 70,000 households in Oceanside, California. The company announced agreements to partner with Cleveland, Ohio, Saratoga Springs, New York, and Sugarland, Texas this year.

How will the momentum behind open access networks – from telco giants to scrappy innovators to persistent municipalities – play out in 2024?

See “The Twelve Days of Broadband” on Broadband Breakfast

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Open Access

Former Utah House Speaker Spearheads Campaign Against UTOPIA Fiber

The rapidly expanding open access network has historically faced consistent opposition from anti-muni groups.

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Photo of UTOPIA Fiber breaking ground on fiber network in Syracuse City, Utah.

December 20, 2023 – Utah locals may come across new television advertisements targeting UTOPIA Fiber, as part of a $1 million effort backed by the Domestic Policy Caucus

Run under the name NoGovInternet.com, the thrust of this campaign hinges on the argument that the government should steer clear of having a role in providing internet access.

Its primary target is UTOPIA Fiber, a coalition of municipalities with a hand in serving 60,000 broadband customers across 20 cities in Utah.

Fronting the campaign is Utah’s former House Speaker Greg Hughes, a Republican from the fast-growing city of Draper along the Wasatch Front.

During a FOX 13 News interview in December, Hughes raised concerns about government bodies regulating internet speed and pricing.

On its end, UTOPIA denounces what it considers “misinformation” driving the campaign and dismisses Hughes’ assertion suggesting the entity’s ability to control internet speed or access.

According to UTOPIA’s chief marketing officer Kim McKinley, the coalition of localities comprising UTOPIA Fiber lack control over either aspect.

“We don’t make any of those choices. The privately owned service providers are the ones who make those choices,” McKinley told KSL in an interview

Fifteen private internet service providers utilizing UTOPIA’s open access network are responsible for establishing price points and providing various speed packages. Proponents say this system allows for market-driven competition and consumer choice, ensuring a diverse range of options for users across the network.

Hughes also highlighted concerns about potential financial risks for cities partnering with UTOPIA. The campaign references hurdles encountered during UTOPIA’s launch 15 years ago.

“Some of UTOPIA’s early initiatives proved problematic, requiring some cities to step in to help cover bond payments,” said McKinley. 

“Since 2009, though, after implementing new operating procedures, network demand has always been sufficient to cover bond costs.”

As the largest, and fastest-growing open access network in the United States, UTOPIA has long been the target of groups opposed to public broadband initiatives.

In May, Bountiful, Utah voted unanimously (5-0) to collaborate with UTOPIA to extend fiber broadband to all residents after a years-long process. This initiative was met by a cable-funded group launching a petition opposing the city’s efforts. The opposition campaign ultimately failed as hired signature collectors couldn’t gather sufficient support from registered voters.

“We are being used as this example across the country for how to successfully do municipal fiber,” UTOPIA’s CEO Roger Timmerman told Fox 13

“The private company’s don’t like that much, so we are seeing these attacks trying to scare cities from doing that same thing, saying ‘There’s a lot of risk, there’s a lot of cost.’” 

The American Association for Public Broadband, a proponent of public broadband, issued a statement in response to the ads, labeling them as “dark money attacks” and attributing them to “big cable.”

Hughes affirms that there are currently no ongoing legislative endeavors tied to the Domestic Policy Caucus campaign. Furthermore, there is no active attempt to dismantle the current agreements between UTOPIA and its partner cities, he said.

He asserts that the responsibility for broadband and fiber development should remain with private companies. He’s vigorously advocating to spread this message.

Republicans have historically held opposition to municipal broadband initiatives, like that of UTOPIA Fiber, and proposed laws at times that aim to restrict or impose limits on municipal broadband initiatives citing arguments emphasizing free market principles, suggesting that government involvement in broadband provision might hinder competition or private investment. 

However, opponents argue that such laws limit consumer choice and prevent communities from obtaining high-speed internet access that might not be available or affordable from private providers.

At its peak, around 19 states in the U.S. had laws that effectively banned or restricted municipal broadband networks to varying degrees.

Though there are currently no attempts to dismantle UTOPIA, legislation has targeted the organization before.

Notably in 2014, a bill introduced by State Rep. Curt Webb, R-Utah, H.B. 60 was aimed at dismantling UTOPIA, reports Community Networks

As the bill was then written, it wouldn’t have just prevented UTOPIA from building to people willing to pay for it. It also would have required the shut down of any existing services and prohibited UTOPIA from maintaining their backbone that links cities together.

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Open Access

Panelists Debate Whether Lease-Utility Model Offers Open Access Benefits

At the Digital Infrastructure Investment Summit, five experts debate the essence of ‘open access networks’.

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Photo at Digital Infrastructure Investment Summit in Washington on December 5, 2023.

WASHINGTON, December 8, 2023 — The term “open access networks” encompasses a wide range of interactions between internet customers, providers and network operators – and no single definition may be sufficient.

The open access session at the Digital Infrastructure Investment Summit Tuesday delved into diverse perspectives on such networks in the U.S., and emphasized differences and variations in several last-mile broadband deployments.

For example, SiFi Networks President Scott Bradshaw emphasized the importance of citywide infrastructure deployment with more than one internet service provider. In the 40 U.S. cities in 11 states in which SiFi operates, SiFi is the network operator, with a least a few ISPs offering services to consumers.

SiFi uses private financing to build, own and operate the network infrastructure – unlike several other models discussed on the panel.

For example, one alternative approach discussed was the utility-lease model, pioneered in Huntsville, Alabama, in a collaboration facilitated by the Broadband Group and the city’s Huntsville Utilities and Google Fiber.

On the panel, Broadband Group President Jeff Reiman touted the benefits of this public-private partnership, while also acknowledging that it was not truly or fully open access.

Under the Huntsville arrangement, the city utility had deployed fiber for smart grid purposes and chose to lease excess capacity to Google Fiber to improve local connectivity. Huntsville Utilities built a dark fiber network to pass everyone. But the city did not put in the drops, or the home-by-home connections.

Huntsville Utilities owns the system’s fiber backbone, but Google Fiber owns the line-to-home connections, manages all hookups and delivers internet services.

Is that open access?

SiFi’s Bradshaw took issue with that Huntsville model. He highlighted the critical juncture in which an ISP installs its electronics to the home. He said that that was the exact moment that the network could no longer considered open access.

Allowing service providers – in this case, Google Fiber – to install electronics hands control back to the ISP, and jeopardizes customer choice if that ISP exited the market. A truly open access network would ensure that no one ISP can control the customer base, said Bradshaw.

But in defending the utility-lease model, Reiman argued that it has proven to bring some of the benefits of open access: Competition and improved service options.

In fact, all Huntsville residents saw that as a result of the utility-lease arrangement, “When Google Fiber entered Huntsville, Comcast and AT&T immediately upgraded all of their infrastructure.”

Springfield’s City Utilities, in Missouri, followed a similar framework. There, the city leased its unlit fiber network on a nonexclusive basis to internet service provider Lumen Technologies, previously CenturyLink.

Weighing in on the exchange, moderator Christopher Mitchell, Director of the Community Broadband Networks Initiative at the Institute for Local Self-Reliance, said: “There’s a fair number of people who would say we still get some of the benefits of open access, and perhaps the ones that a community values the most, even if they give control of the electronics away.”

“I am a proponent of critical infrastructure being publicly accountable,” continued Mitchell. “But I can’t deny if I talk to Huntsville Utilities and they are happy with what they’ve done.”

Still other variations on open access

The panel agreed that open access, in its pure or three-tier form, describes a network in which a public or private entity builds and/or owns a broadband network complete with fiber drops; a network operator manages connectivity on a lit network; and multiple service providers sell services to individual customers or businesses.

The term ”wholesale broadband” is broader one. It refers to a high-capacity internet provider reselling services on its network through other, more limited retail customers.

Mikael Philipsson, CEO of COS Systems and the keynoter at the Summit,  recounted his experience in Sweden in which gigabit symmetrical connectivity is now available to 98 percent of citizens, and about 60 percent of customers are purchasing their broadband on open access networks.

In his view, open access is centered on providing a range of services to customers, allowing them to switch providers and services as needed.

Robert Bridgham, executive director of the Eastern Shore of Virginia Broadband Authority, exemplified the hybrid nature of the authority’s approach. It offers backbone service while also serving as an ISP.

“We are allowing proprietors to use our backbone, but we also provide end-user services. So we are effectively an ISP and an open access provider. Is it wholesale, is it open access? We don’t limit ourselves,” he said.

“You can see with my fellow panelists, we all have a little bit of a different variance,” said Bridgham, who said he found it fascinating that four experts could offer such distinct interpretations.

But as a whole, all panelists agreed that utility-lease, wholesale, and open access networks (whether constrained or completely open) all inject much-needed competition into a traditionally vertically-integrated model.

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