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Congress Grills TikTok CEO Over Risks to Youth Safety and China

House lawmakers presented a united front against TikTok as calls for a national ban gain momentum.

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10 months ago

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Screenshot of TikTok CEO Shou Chew courtesy of CSPAN

WASHINGTON, March 24, 2023 — TikTok CEO Shou Zi Chew faced bipartisan hostility from House lawmakers during a high-profile hearing on Thursday, struggling to alleviate concerns about the platform’s safety and security risks amid growing calls for the app to be banned from the United States altogether.

For more than five hours, members of the House Energy and Commerce Committee lobbed criticisms at TikTok, often leaving Chew little or no time to address their critiques.

“TikTok has repeatedly chosen the path for more control, more surveillance and more manipulation,” Chair Cathy McMorris Rodgers, R-Wash., told Chew at the start of the hearing. “Your platform should be banned. I expect today you’ll say anything to avoid this outcome.”

“Shou came prepared to answer questions from Congress, but, unfortunately, the day was dominated by political grandstanding,” TikTok spokesperson Brooke Oberwetter said in a statement after the hearing.

In a viral TikTok video posted Tuesday, and again in his opening statement, Chew noted that the app has over 150 million active monthly users in the United States. TikTok has also become a place where “close to 5 million American businesses — mostly small businesses — go to find new customers and to fuel their growth,” he said.

But McMorris Rodgers argued that the platform’s significant reach only “emphasizes the urgency for Congress to act.”

Lawmakers condemn TikTok’s impact on youth safety and mental health

One of the top concerns highlighted by both Republicans and Democrats was the risk TikTok poses to the wellbeing of children and teens.

“Research has found that TikTok’s addictive algorithms recommend videos to teens that create and exacerbate feelings of emotional distress, including videos promoting suicide, self-harm and eating disorders,” said Ranking Member Frank Pallone, D-N.J.

Chew emphasized TikTok’s commitment to removing explicitly harmful or violative content. The company is also working with entities such as the Boston Children’s Hospital to find models for content that might harm young viewers if shown too frequently, even if the content is not inherently negative — for example, videos of extreme fitness regimens, Chew explained.

In addition, Chew listed several safeguards that TikTok has recently implemented for underage users, such as daily default time limits and the prevention of private messaging for users under 16.

However, few lawmakers seemed interested in these measures, with some noting that they appeared to lack enforceability. Others emphasized the tangible costs of weak safety policies, pointing to multiple youth deaths linked to the app.

Rep. Gus Bilirakis, R-Fla., shared the story of a 16-year-old boy who died by suicide after being served hundreds of TikTok videos glorifying suicidal ideation, self-harm and depression — even though such content was unrelated to his search history, according to a lawsuit filed by his parents against the platform.

At the hearing, Bilirakis underscored his concern by playing a series of TikTok videos with explicit descriptions of suicide, accompanied by messages such as “death is a gift” and “Player Tip: K!ll Yourself.”

“Your company destroyed their lives,” Bilirakis told Chew, gesturing toward the teen’s parents. “Your technology is literally leading to death, Mr. Chew.”

Watch Rep. Bilirakis’ keynote address from the Big Tech & Speech Summit.

Other lawmakers noted that this death was not an isolated incident. “There are those on this committee, including myself, who believe that the Chinese Communist Party is engaged in psychological warfare through Tik Tok to deliberately influence U.S. children,” said Rep. Buddy Carter, R-Ga.

TikTok CEO emphasizes U.S. operations, denies CCP ties

Listing several viral “challenges” encouraging dangerous behaviors and substance abuse, Carter questioned why TikTok “consistently fails to identify and moderate these kinds of harmful videos” — and claimed that no such content was present on Douyin, the version of the app available in China.

Screenshot of Rep. Buddy Carter courtesy of CSPAN

Chew urged legislators to compare TikTok’s practices with those of other U.S. social media companies, rather than a version of the platform operating in an entirely different regulatory environment. “This is an industry challenge for all of us here,” he said.

Douyin heavily restricts political and controversial content in order to comply with China’s censorship regime, while the U.S. currently grants online platforms broad liability for third-party content.

In response to repeated accusations of CCP-driven censorship, particularly regarding the Chinese government’s human rights abuses against the Uyghur population, Chew maintained that related content “is available on our platform — you can go and search it.”

“We do not promote or remove content at the request of the Chinese government,” he repeatedly stated.

A TikTok search for “Uygher genocide” on Thursday morning primarily displayed videos that were critical of the Chinese government, Broadband Breakfast found. The search also returned a brief description stating that China “has committed a series of ongoing human rights abuses against Uyghers and other ethnic and religious minorities,” drawn from Wikipedia and pointing users to the U.S.-based website’s full article on the topic.

TikTok concerns bolster calls for Section 230 reform

Although much of the hearing was specifically targeted toward TikTok, some lawmakers used those concerns to bolster an ongoing Congressional push for Section 230 reform.

“Last year, a federal judge in Pennsylvania found that Section 230 protected TikTok from being held responsible for the death of a 10-year-old girl who participated in a blackout challenge,” said Rep. Bob Latta, R-Ohio. “This company is a picture-perfect example of why this committee in Congress needs to take action immediately to amend Section 230.”

In response, Chew referenced Latta’s earlier remarks about Section 230’s historical importance for online innovation and growth.

“As you pointed out, 230 has been very important for freedom of expression on the internet,” Chew said. “[Free expression] is one of the commitments we have given to this committee and our users, and I do think it’s important to preserve that. But companies should be raising the bar on safety.”

Rep. John Curtis, R-Utah., asked if TikTok’s use of algorithmic recommendations should forfeit the company’s Section 230 protections — echoing the question at the core of Gonzalez v. Google, which was argued before the Supreme Court in February.

Other inquiries were more pointed. Chew declined to answer a question from Rep. Randy Weber, R-Texas, about whether “censoring history and historical facts and current events should be protected by Section 230’s good faith requirement.”

Weber’s question seemed to incorrectly suggest that the broad immunity provided by Section 230 (c)(1) is conditioned on the “good faith” referenced in in part (c)(2)(A) of the statute.

Ranking member says ongoing data privacy initiative is unacceptable

Chew frequently pointed to TikTok’s “Project Texas” initiative as a solution to a wide range of data privacy concerns. “The bottom line is this: American data, stored on American soil, by an American company, overseen by American personnel,” he said.

All U.S. user data is now routed by default to Texas-based company Oracle, Chew added, and the company aims to delete legacy data currently stored in Virginia and Singapore by the end of the year.

Several lawmakers pointed to a Thursday Wall Street Journal article in which China’s Commerce Ministry reportedly said that a sale of TikTok would require exporting technology, and therefore would be subject to approval from the Chinese government.

When asked if Chinese government approval was required for Project Texas, Chew replied, “We do not believe so.”

But many legislators remained skeptical. “I still believe that the Beijing communist government will still control and have the ability to influence what you do, and so this idea — this ‘Project Texas’ — is simply not acceptable,” Pallone said.

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Reporter Em McPhie studied communication design and writing at Washington University in St. Louis, where she was a managing editor for the student newspaper. In addition to agency and freelance marketing experience, she has reported extensively on Section 230, big tech, and rural broadband access. She is a founding board member of Code Open Sesame, an organization that teaches computer programming skills to underprivileged children.

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12 Days of Broadband

12 Days of Broadband: State Regulations and Children’s Safety Online

12 year olds (and older) having to age-verify on social media may become more common going forward.

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2 weeks ago

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January 3, 2024

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Illustration by DALL-E

January 3, 2024 – A nationwide push to restrict teenagers’ online actions gained ground in 2023 as several states implemented stringent laws targeting social media use among youth.

In March, Utah ventured into uncharted territory when Republican Gov. Spencer Cox signed two measures, H.B. 311 and S.B. 152, mandating parental consent for all minors – 17 and under – before they can register for platforms like TikTok and Meta’s Instagram. For decades, the default standard of the 1998 Children’s Online Privacy Protection Act has been no restrictions on social media use by kids 13 and over.

The pair of bills, which do not go into effect until March 2024, require individuals under 18 to gain parental consent to open a social media account, bar minors from accessing social media platforms between the hours of 10:30 p.m. and 6:30 a.m., and grant parents full access to their child’s social media accounts.

In October, Utah announced a lawsuit against TikTok, alleging that the app deploys addictive features to hook young users. The lawsuit raises additional concerns regarding user data and privacy, citing that TikTok’s China-based parent company, ByteDance, is legally binded with the Chinese Communist Party. 

Arkansas, Montana may be following Utah

Soon after, Arkansas took a similar step as Republican Gov. Sarah Huckabee Sanders signed Act 689, named the Social Media Safety Act, in April 2023. The newly approved act, aiming to mandate age verification and parental consent for social media users under 18, was set to come into effect on September 1. 

However, on that very day, U.S. District Judge Timothy Brooks granted a preliminary injunction following a petition from the tech trade industry group, NetChoice Litigation Center. Their contention was that the new law infringed upon the First Amendment’s freedom of expression guarantee.

In May, Montana Gov. Greg Ganforte signed legislation banning TikTok on all devices statewide, threatening fines up to $10,000 per violation for app providers like Google and Apple. Before the law took effect on January 1, Federal Judge Donald Molloy stopped the TikTok ban in late November, stating that the law exceeds state authority and violates the constitutional rights of users. 

Shortly after, TikTok filed a lawsuit against Montana. Judge Molloy found merit to numerous arguments raised by TikTok, including that TikTok has a number of safeguards in place surrounding user data.

Is Age verification a First Amendment issue?

Consumer groups, including the American Civil Liberties Union, have raised issues with the fact that many of these bills extend beyond merely mandating age verification solely for minors; they now necessitate age verification through proof of legal documents for anyone seeking to utilize social media within the states.

The issue was much discussed at a Broadband Breakfast Live Online session in November 2023, where child safety advocate Donna Rice Hughes and Tony Allen, executive director of Age Check Certification Scheme, agreed that age verification systems were much more robust than from a generation ago, when the Supreme Court struck down one such scheme. They disagreed with civil liberties groups including the Electronic Frontier Foundation.

On TikTok, 13 states joined in enacting bans over the use of the Chinese-owned platform being installed on government-issued devices. That brings to 34 the total number of states that have banned TikTok on government devices due to national security concerns. Additionally, more than 40 public universities have barred TikTok from their on-campus Wi-Fi and university-owned computers in response to these state-level bans.

See “The Twelve Days of Broadband” on Broadband Breakfast

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Social Media

Diverse Groups File Amicus Briefs Against Florida and Texas Social Media Laws

The Supreme Court will decide whether the social media laws violate the First Amendment.

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1 month ago

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December 8, 2023

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Photo of Solicitor General Elizabeth Prelogar in June 2023 by Ryland West of ALM

WASHINGTON, December 8, 2023 –  Industry, public interest, and conservative groups filed briefs with the Supreme Court this week arguing against Texas and Florida social media laws.

Drafted to combat what state legislators saw as the unfair treatment of right-wing content online, the 2021 laws would allow residents of those states to sue social media companies for suspending their accounts. Both have been blocked from going into effect after legal challenges from tech industry trade groups. The cases were initially separate, but the Supreme Court agreed in October to hear them together because they raise similar issues.

Industry groups argue the laws violate the First Amendment by forcing platforms to host speech they normally would not. The White House agrees – Solicitor General Elizabeth Prelogar asked the Court in August to take up the issue and strike down Texas’s law.

Consumer protection group Public Knowledge filed an amicus brief on Thursday in support of the tech trade groups, arguing the laws are unconstitutional and “driven by political animus.”

Center-right think tank TechFreedom filed a similar brief on Wednesday. 

“Only the state can ‘censor’ speech,” Corbin Barthold, the group’s director of appellate litigation, said in a statement. “And these states are doing so by trying to co-opt websites’ right to editorial control over the speech they disseminate.

Both groups also pushed against the states’ move to treat social media platforms as ‘common carrier’ services, a part of both laws. The legal designation, typically applied to services like railroads or voice telephone calls, requires a carrier to serve the public at just rates without unreasonable discrimination.

The states’ move to designate social media platforms as common carriers would make it more difficult for them to refuse their service to users. But the designation, the groups argued, does not map cleanly onto the service social media provides, as the platforms make editorial decisions about content they transmit – through moderation and recommendation – in a way companies like voice providers do not.

In all, at least 40 similar briefs have been filed arguing against the laws, according to the Computer and Communications Industry Association, one of the parties in the case.

A set of 15 states with Republican-led legislatures and former president Donald Trump, who had multiple social media accounts suspended after the January 2021 attack on the Capitol, have filed amicus briefs in support of Texas and Florida. The Court is expected to hear oral arguments in the case sometime in 2024.

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Free Speech

Improved Age Verification Allows States to Consider Restricting Social Media

Constitutional issues leading courts to strike down age verification law are still present, said EFF.

Published

2 months ago

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November 20, 2023

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WASHINGTON, November 20, 2023 — A Utah law requiring age verification for social media accounts is likely to face First Amendment lawsuits, experts warned during an online panel Wednesday hosted by Broadband Breakfast.

The law, set to take effect in March 2024, mandates that all social media users in Utah verify their age and imposes additional restrictions on minors’ accounts.

The Utah law raises the same constitutional issues that have led courts to strike down similar laws requiring age verification, said Aaron Mackey, free speech and transparency litigation director at the non-profit Electronic Frontier Foundation.

“What you have done is you have substantially burdened everyone’s First Amendment right to access information online that includes both adults and minors,” Mackey said. “You make no difference between the autonomy and First Amendment rights of older teens and young adults” versus young children, he said.

But Donna Rice Hughes, CEO of Enough is Enough, contended that age verification technology has successfully restricted minors’ access to pornography and could be applied to social media as well.

“Utah was one of the first states [to] have age verification technology in place to keep minor children under the age of 18 off of porn sites and it’s working,” she said.

Tony Allen, executive director of Age Check Certification Scheme, agreed that age verification systems had progressed considerably from a generation ago, when the Supreme Court in 2002’s Ashcroft v. American Civil Liberties Union, struck down the 1998 Child Online Protection Act. The law had been designed to shield minors from indecent material, but the court ruled that age-verification methods often failed at that task.

Andrew Zack, policy manager at the Family Online Safety Institute, said that his organization he welcomed interest in youth safety policies from Utah.

But Zack said, “We still have some concerns about the potential unintended consequences that come with this law,”  worrying particularly about potential unintended consequences for teen privacy and expression rights.

Taylor Barkley, director of technology and innovation at the Center for Growth and Opportunity, highlighted the importance of understanding the specific problems the law aims to address. “Policy Solutions have trade-offs.” urging that solutions be tailored to the problems identified.

Panelists generally agreed that comprehensive data privacy legislation could help address social media concerns without facing the same First Amendment hurdles.

Our Broadband Breakfast Live Online events take place on Wednesday at 12 Noon ET. Watch the event on Broadband Breakfast, or REGISTER HERE to join the conversation.

Wednesday, November 15, 2023 – Social Media for Kids in Utah

In March 2023, Utah became the first state to adopt laws regulating kids’ access to social media. This legislative stride was rapidly followed by several states, including Arkansas, Illinois, Louisiana, and Mississippi, with numerous others contemplating similar measures. For nearly two decades, social media platforms enjoyed unbridled growth and influence. The landscape is now changing as lawmakers become more active in shaping the future of digital communication. This transformation calls for a nuanced evaluation of the current state of social media in the United States, particularly in light of Utah’s pioneering role. Is age verification the right way to go? What are the broader implications of this regulatory trend for the future of digital communication and online privacy across the country?

Panelists

  • Andrew Zack, Policy Manager, Family Online Safety Institute
  • Donna Rice Hughes, President and CEO of Enough Is Enough
  • Taylor Barkley, Director of Technology and Innovation, Center for Growth and Opportunity
  • Tony Allen, Executive Director, Age Check Certification Scheme
  • Aaron Mackey, Free Speech and Transparency Litigation Director, Electronic Frontier Foundation
  • Drew Clark (moderator), Editor and Publisher, Broadband Breakfast

Panelist resources

Andrew Zack is the Policy Manager for the Family Online Safety Institute, leading policy and research work relating to online safety issues, laws, and regulations. He works with federal and state legislatures, relevant federal agencies, and industry leaders to develop and advance policies that promote safe and positive online experience for families. Andrew joined FOSI after five years in Senator Ed Markey’s office, where he worked primarily on education, child welfare, and disability policies. Andrew studied Government and Psychology at the College of William and Mary.

Donna Rice Hughes, President and CEO of Enough Is Enough is an internationally known Internet safety expert, author, speaker and producer. Her vision, expertise and advocacy helped to birth the Internet safety movement in America at the advent of the digital age. Since 1994, she has been a pioneering leader on the frontlines of U.S. efforts to make the internet safer for children and families by implementing a three-pronged strategy of the public, the technology industry and legal community sharing the responsibility to protect children online.

Taylor Barkley is the Director of Technology and Innovation at the Center for Growth and Opportunity where he manages the research agenda, strategy, and represents the technology and innovation portfolio. His primary research and expertise are at the intersection of culture, technology, and innovation. Prior roles in tech policy have been at Stand Together, the Competitive Enterprise Institute, and the Mercatus Center at George Mason University.

Tony Allen a Chartered Trading Standards Practitioner and acknowledged specialist in age restricted sales law and practice. He is the Chair of the UK Government’s Expert Panel on Age Restrictions and Executive Director of a UKAS accredited conformity assessment body specialising in age and identity assurance testing and certification. He is the Technical Editor of the current international standard for Age Assurance Systems.

Aaron Mackey is EFF’s Free Speech and Transparency Litigation Director. He helps lead cases advancing free speech, anonymity, and privacy online while also working to increase public access to government records. Before joining EFF in 2015, Aaron was in Washington, D.C. where he worked on speech, privacy, and freedom of information issues at the Reporters Committee for Freedom of the Press and the Institute for Public Representation at Georgetown Law

Breakfast Media LLC CEO Drew Clark has led the Broadband Breakfast community since 2008. An early proponent of better broadband, better lives, he initially founded the Broadband Census crowdsourcing campaign for broadband data. As Editor and Publisher, Clark presides over the leading media company advocating for higher-capacity internet everywhere through topical, timely and intelligent coverage. Clark also served as head of the Partnership for a Connected Illinois, a state broadband initiative.

WATCH HERE, or on YouTube, Twitter and Facebook.

As with all Broadband Breakfast Live Online events, the FREE webcasts will take place at 12 Noon ET on Wednesday.

SUBSCRIBE to the Broadband Breakfast YouTube channel. That way, you will be notified when events go live. Watch on YouTube, Twitter and Facebook.

See a complete list of upcoming and past Broadband Breakfast Live Online events.

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