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FCC Adopts New Pole Attachment Rules at December Meeting

The commission set up a “rapid response team” to handle disputes.

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FCC Chairwoman Jesica Rosenworcel at the December 13 open meeting.

WASHINGTON, December 13, 2023 – The Federal Communications Commission voted on Wednesday to set up a dedicated team to resolve pole attachment disputes and to expand its definition of a “red tagged” pole.

In what commission Chairwoman Jessica Rosenworcel said is an effort to reduce friction for the Infrastructure, Investment and Jobs Act’s $42.5 billion broadband expansion program, the Rapid Broadband Assessment Team will be on call to resolve disagreements between utility and telecommunications companies that could hinder broadband deployments.

Part of the team’s duties will be screening disputes for placement on the commission’s “Accelerated Docket,” meaning the FCC would adjudicate the issue in under 60 days. The FCC has authority to set terms of pole attachment deals in 26 states. Other states have their own laws that supplant commission rules on the issue.

The new rules make it harder for utilities to offload those costs on to attachers by updating the commission’s definition of “red tagged” poles – the replacement cost of which cannot be allocated entirely to telecoms. That now covers all poles utilities identify as needing replacement for any reason other than a lack of capacity for new equipment. 

In updates from the public draft circulated in November, commissioners said the adopted language clarified utilities’ obligations to share easement information and that the first 3,000 poles in a bulk application must be processed according to the FCC’s timeline.

Both publicly and in comments to the commission, telecom companies have argued that utilities unfairly pass the entire cost of replacement on to them, even when poles are already unsafe and would need to be replaced even without their extra equipment. They say the cost should be shared because the owner benefits from the new pole. 

Utilities say they would not normally replace the poles being used by telecom companies, either because they are structurally sound or to phase out old lines, and don’t benefit from the installation of newer poles.

“I thought I’d seen tough fights,” said Commissioner Brendan Carr. But the ongoing dispute over pole attachments has “made all the fights we’ve had, from Title II to digital equity to major mergers, look like pillow fights in comparison.”

That’s a reference not to the thousands of comments filed with the commission since it first sought comment on replacement costs in 2022, but to the reaction Carr said he received after suggesting pole owners should pay more of those costs at a House oversight hearing earlier this month.

The approved measure also requires pole owners to provide attachers with recent inspection reports and seeks comment on updating commission rules on when telecoms can do their own contracting work to prepare a pole for attachments.

Robotexts and “lead generators”

In the commission’s latest move to combat scam calls and texts, commissioners adopted new rules on robotexts and closed the so-called “lead generator loophole.”

That refers to the practice of businesses like comparison shopping sites taking phone numbers that consumers voluntarily provide and providing them to a multitude of other entities that can send scam calls and texts. 

For example, the FCC’s draft rules circulated before the final vote mention the example of a website obtaining consumers’ consent to receive robocalls from “marketing partners.” That phrase referred to a list of over 5,000 entities, all of whom were then freely able to send those consumers robocalls and robotexts.

Under the new rules, only companies that consumers specifically consent to hearing from can send robocalls and texts.

Republican Commissioner Nathan Simington dissented in part to the provision, citing concerns from the Small Business Administration that its members might have more difficulty finding customers under the new rules.

The rules also require mobile carriers to block texts from numbers the commission flags as engaging in illegal activity and clarifies that numbers on the National Do-Not-Call Registry are also blacklisted from sending texts.

Commissioners will be hearing comments on additional proposed text blocking measures and instituting a text authentication scheme similar to the FCC’s STIR/SHAKEN protocol for voice calls.

Data breach notifications

The commission also approved new data breach notification rules for telecom and VoIP providers.

The measure expands those rules to cover more personally identifiable information and expands the FCC’s definition of “breach” to include inadvertent access to protected customer information.

In cases where companies can determine that customers are unlikely to be harmed by a breach, or have hard evidence that only encrypted information was accessed, they will no longer have to notify customers under the new rules.

Commissioners also did away with the 7-day waiting period for carriers to notify customers of such breaches, now requiring customers to be notified without an unreasonable delay after federal authorities.

Republican commissioners Carr and Simington dissented, arguing the measure was too similar to commission rules that Congress nullified in 2017.

Video service fees

The FCC also voted to seek comment on a proposal to prohibit early termination fees from cable and satellite video providers.

The proposed rules would also stop providers from charging customers who terminate service for the time remaining in their billing cycle.

A 2021 executive order directed the agency to consider such measures.

The commission’s two Republicans again dissented from the move, arguing companies would pass the lost money on to consumers and raise rates across the board.

Commissioners also voted to seek comment on making all mobile devices compatible with hearing aids and to streamline some filing requirements in its Rural Health Care Program, a broadband subsidy.

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CES 2024: FCC Commissioners Talk Net Neutrality, Spectrum, Favorite Gadgets

Commissioners Brendan Carr and Anna Gomez spoke at the event’s ‘Conversation with a Commissioner’ panel.

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LAS VEGAS, January 10, 2024 – Federal Communications Commissioners Brendan Carr and Anna Gomez talked net neutrality, spectrum policy, and their favorite pieces of tech at CES on Wednesday.

Carr serves as the FCC’s senior Republican, first confirmed as a commissioner in 2017. Gomez was confirmed in September 2023, ending years of an even split and giving Democrats a 3-2 majority.

Net neutrality

Carr has been an outspoken critic of the Commission’s effort to reinstate net neutrality rules. After approving the measure along party lines, the FCC moved forward with a proposal to do so in October and is accepting comments on the plan until January 17. 

The move would classify broadband as a telecommunications service under Title II of the Communications Act of 1934, opening internet providers up to more regulatory oversight from the Commission.

Carr took a similar tack on Wednesday, calling Title II a “backwards looking regime that made sense in the 1930s,” but expressed some support for less expansive, “common sense” legislation on the issue.

“This idea that we should, as a consumer, not see blocking, throttling, anti-competitive discrimination, these core sets of bright line ‘net neutrality’ rules, are ones I think are broadly agreed upon,” he said.

Gomez defended more comprehensive regulation, saying broadband is “central to everybody’s lives, and it really is important, I think, to have guardrails on the service to make sure that all consumers are benefiting from a competitive, innovative product.”

“We don’t have a national framework to ensure that, instead we have a patchwork of state laws,” she said.

Spectrum

Gomez said she would “really love to see the FCC’s spectrum auction authority re-upped, so to speak.”

The Commission’s ability to auction off bands of electromagnetic spectrum for commercial use expired for the first time in March 2023. Commissioners have pushed lawmakers in Congress to reinstate it, but efforts have stalled. A stopgap measure passed in December giving the FCC the ability to issue spectrum licenses that had been purchased before the authority expired, but the path for blanket authority remains unclear. 

“I don’t think people appreciate how long it takes to actually get a spectrum auction done. There’s so much pre-work that has to be done, and we can’t do any of that” without the authority, she said.

Carr agreed, both that Congress should reinstate the Commission’s auction authority and that the process of getting spectrum out the door often takes years of time and effort.

He also criticized the White House’s National Spectrum Strategy, a plan for studying nearly 2,800 MHz of spectrum for potential repurposing and improving the nation’s spectrum pipeline, saying the U.S. needs to move faster on making spectrum available to remain competitive.

“Under the last administration we freed up something like 6,000 MHz of spectrum just for licensed use, in addition to thousands of megahertz for unlicensed as well. The National Spectrum Strategy that the administration just put out says that we’re going to study, not free up, but study 2,800,” he said.

Favorite gadgets

Asked about her favorite piece of tech from the CES floor so far, Gomez said “I like the little Samsung robot.” The company unveiled on Monday a small ball-shaped robot called Ballie with a built-in projector.

Carr said his favorite technology that uses unlicensed spectrum is his Bluetooth headset.

“I’m almost exclusively on that thing,” he said.

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FCC

CTIA Urges FCC Extension for Implementing SIM Swap Safeguards

The wireless association is asking for more time because of technical complexities of new rules.

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Photo of SIM cards from Rawpixel

WASHINGTON, January 10, 2024 – Wireless Association CTIA has formally petitioned the Federal Communications Commission for an extended deadline regarding the implementation of newly adopted rules aimed at safeguarding cell phone consumers from SIM swap and port-out fraud. 

The petition, filed on Monday, challenges the feasibility of wireless providers complying within the current six-month timeframe set by the FCC.

At the heart of the issue is the industry’s need for additional time to enact the protocols outlined in the FCC’s recent regulations. These rules mandate wireless providers to adopt more secure authentication methods before redirecting a customer’s phone number to a new device or provider. Additionally, providers are required to promptly notify customers about any SIM changes or port-out requests made on their accounts, further fortifying protection against fraudulent activities.

SIM swapping and port-out fraud have become rampant forms of identity theft, enabling perpetrators to wrest control of consumers’ cell phones by persuading carriers to transfer service to the fraudster’s possession or a new carrier’s account.

The crux of CTIA’s argument centers on the technical complexities involved in implementing these security measures across their systems. It emphasizes that the development of an account lock feature for customer use, a pivotal requirement of the new regulations, necessitates substantial system and database updates that will be both operationally intricate and costly.

In its petition, CTIA highlights the industry’s operational reality, pointing out that the standard time frame for IT-intensive system updates typically spans a full 18 months. They underscore that while this duration is customary, legacy systems pose even more substantial challenges.

The FCC’s rules, adopted during its November 15, 2023 open meeting, were intended to offer consumers enhanced protection by necessitating stricter authentication processes and immediate notifications regarding SIM changes and port-out requests. 

However, the final version of these rules differed from the initial proposals, veering toward additional provisions such as customer notification for failed authentication in SIM swap requests and broadening limits on employee access to Customer Proprietary Network Information to apply to all telecommunications service providers, not solely wireless entities.

The FCC has the option to issue a memorandum or order that modifies the rules or confirms that there will be no changes made.

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FCC Unveils Plans to Phase Out Affordable Connectivity Program

Despite efforts to secure additional funding, the FCC is initiating steps to cease new enrollments and establish an official end-date.

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Photo of Jessica Rosenworcel from University of Michigan's Gerald R. Ford School of Public Policy.

WASHINGTON, January 9, 2024 – The Federal Communications Commission on Monday announced its gradual phase-out plan for the Affordable Connectivity Program, intending to formally establish the program’s end date should congressional efforts to sustain it remain absent.

The FCC will begin efforts this week to set a date on when new program enrollment will cease. Subsequently, the commission will embark on establishing the program’s official end date, projected for April. This determination aligns with the anticipated depletion of the initial $14.2 billion in ACP funds based on current enrollment.

The FCC, in a letter to Congress dated Monday, proposed next steps to allow time to inform participating households, providers, and stakeholders of forthcoming changes. 

The ACP assists at least 23 million American households in maintaining their monthly internet subscription by providing a discount of up to $30 per month toward internet service and up to $75 per month for eligible households in high-cost areas and on tribal lands.

The letter penned by FCC Chief Jessica Rosenworcel highlighted the program’s jeopardy and iterated the need for Congress to urgently allocate $6 billion in funding to secure the program’s continuity. 

The FCC said it remains committed to supporting congressional efforts aimed at securing the necessary funding to sustain and expand the ACP, but is taking necessary steps to ensure ACP participants are well-informed of the effects of the program’s end.

The FCC letter raises concerns that ending the ACP could undermine the success of $42.5 billion in rural broadband network deployments subsidized by the Broadband, Equity, Access, and Deployment program, on account of rural households enrolling in the ACP at a higher rate than their urban counterparts.

“In summary, the ACP is in jeopardy and, absent additional funding, we could lose the significant progress this program has made towards closing the digital divide,” Rosenworcel put forth. “The commission stands ready to assist Congress with any efforts to fully fund the ACP into the future.”

There were no successful efforts to introduce legislation to extend program funding during the 118th Congress, though last year saw numerous appeals to sustain the program. 

President Joe Biden submitted a formal request in October to Congress for an additional $6 billion to fund the ACP until the end of 2024. 

Additional public support for the program was expressed by 45 bipartisan members of Congress advocating for the extension of ACP in August, along with 26 governors urging Senate leaders to maintain funding the program last November.

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